Castle Dental

11/06/09

Castle Dental Con Artists

by 911Cali at Citysearch

The Orthodontist said I would not be charged for a new retainer if I went and got my teeth shaped. Well when I got that done, then came to get my new retainer, the office manager said the orthodontist is just an employee and was not authorized to make that decision, so I had to pay them $440.00 for a new retainer. What could I do but bend over and take it? Without a retainer my teeth will shift back and I would have wasted 4k.....but you can guarantee that is the last dime of my $ they will ever see, and I will tell all the people who were wanting braces that I know, to go anywhere else. Also during my treatment they said it would take 18months....it took 3 1/2 yrs....and they switched orthodontists 3 times!!!!!!

• Pros: hahahahahahaha
• Cons: Rob you of your money

11/25/06

Unprofessional

by gatorspirit at Citysearch

I made an appointment for a dental cleaning with this office; then when I showed up the office was closed after I had driven an hour out of my way to be there. No one ever bothered to call me ahaead of time to inform me that they would be closed or to reschedule my appointment, and when I was able to speak with them after the fact no one even bothered to apologize for their mistake.

When I did finally get my cleaning my insurance informed me that they charged more than the usual and customary amount for my cleaning. I won't be going back again.

• Pros: None.
• Cons: Unprofessional and undependable.