Gil & Curt's Flowers

06/22/09

Very Helpful, Very Beautiful

by IRIS

The most beautiful designs I have ever seen. They talked me through the ordering process, and produced an amazing bouquet. Unusual flowers. They just make me happy!

06/22/09

EXCELLENT QUALITY, UNUSUAL SELECTION

by FLOWERGUY

ALWAYS AN ADVENTURE! I FELT AS THOUGH I HAD BEEN ON A MINI VACATION BY SPENDING A FEW MINUTES IN THE BEAUTIFUL SURROUNDINGS. WONDERFUL CUT FLOWERS, BEAUTIFUL DESIGNS, AND A WONDERLAND OF GIFTS AND ANTIQUES. VERY PLEASANT!

02/12/08

Worst customer service, show lack of responsibility.

by happymommie1

A friend had ordered flowers from another state to be delivered to us (North Shore). The flowers were supposed to get here on a Saturday and still have not been delivered four days later. To straighten out the matter, they were called and we were met with nothing but a pompous attitude and horrible customer service. We were blamed for the problem even when the delivery driver admitted to delivering to the wrong address. They've lied to us and told us a number of different stories all the while not accepting blame nor offering to return our friends money.

They 100% lie on their website when they say "We guarantee 100% satisfaction", all they guarantee is that they will take your money, deliver to whomever they choose, blame you for the problem, then be nothing but a horrible human being on the telephone. Save the money, its not worth the trouble at all.

These people deserve to be reported for stealing and horrible business.

• Pros: None.
• Cons: customer service, lack of responsibility, lack of "100% guarantee"